To ensure the safety of all patrons and guests, Slim’s has created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund.

If you have any questions, please contact the box office at 415-255-0333.

Accessibility Policy

Slim’s offers accessibility accommodations to guests upon request. Please call the venue at 415-255-0333 at least 24-48 hours before a ticketed event with a detailed list of your needs so the venue staff can get ready to help.

Arrival Policy

Unless you are requesting dinner & admission seats, most shows are general admission only. So it’s advised that you get to the venue no later than 45 minutes before a show’s start time to give yourself plenty of time to find parking and get to your seat.

Bag Policy

Bags are welcome to the venue but are subject to inspection by event security staff.

Camera Policy

Flash photography, video or audio recording devices, and professional cameras with detachable lenses are strictly prohibited for all performances. Standard or nonprofessional cameras are only allowed if both the venue and artist provides public authorization and will be noted in the program guide or description.

Cancellation Policy

Usually, events and shows are never canceled since the show must go on. But if a show is canceled or postponed due to weather or artist cancellation you can request a refund or reschedule of your ticket at 415-255-0333.

Clothing Policy

Clothes are required, but the style is up to you. If a show has specific attire requirements it will be listed in the program or event description.

Food Policy

Outside food and drink are not allowed. There is a fully stocked bar for drinks.

Lost and Found Policy

Lost an item at an event? You can ask event staff for help with finding the lost and found service. You can also call 415-255-0333. after the performance. Please be prepared to leave your full name, contact information, and a detailed description of your lost item.

Slim’s does not claim responsibility for your lost possessions.

Prohibited Items

Slim’s restricts certain items to keep guests and event staff safe. Please refer to the list below for details. All bags and guests are subject to visual inspections and any prohibited items may be disposed of or returned to guest vehicles. To avoid frustration, please refer to the list below.

  • Artificial Noise Makers 
  • Audio or Video Recording equipment 
  • Cameras (camera policies vary on an event by event basis) 
  • Cans, Glass or Metal containers 
  • Clothing that features potentially offensive or age-inappropriate images or phrasing
  • Fireworks or any Explosive 
  • Food and Beverage not purchased from the bar
  • Illegal Drugs 
  • Knives of any size 
  • Laser Pointers 
  • Masks 
  • Phones and pagers must be shut off during performances
  • Promotional items with commercial identification 
  • Tape Recorders 
  • Weapons of any description, including firearms
  • Other items that in the judgment of Slim’s management pose a safety risk or diminish the enjoyment of an event by other patrons.